DO YOU TAKE WALK-INS?

I really recommend making an appointment and it is so easy to do online!  Don’t hesitate to call and ask me about a same-day appointments though as sometimes I do have them available.  If I am all booked for the day I will be happy to return your call and get you in at your earliest convenience. Appointments can be booked online down to an hour before the appointment time right here.

I'm new to online booking, can you tell me more about it?

If you’re ever unsure about what service to book, please contact me and I would gladly help you choose the right service. Also you can schedule a consultation if you’d like more information about services, or if you’d like a price quote.  When you are going more than three shades lighter or darker or if you have previous color in your hair, you may need corrective color and should schedule a consultation to proceed. Please contact me if you would like any type of vivid color as well as that is an appointment that may need an extra pre-lightening session to achieve the right result. My online will send you an email 2 days before your appointment, so please make sure you are using and active email address and phone number.

WHAT IF I NEED TO CANCEL MY APPOINTMENT or I am running late?

Please call me to cancel or reschedule your appointment at least twenty-four hours in advance so I have enough time to book another. If you cancel your appointment with less than twenty-four hours notice, miss your appointment, or arrive more than fifteen minutes late for your appointment, I reserve the right to charge you 50% of the service booked. Please just call me as soon as you can! If you are running more than 15 minutes late we may need to reschedule or forgo a portion of styling time. I try very very hard to stick to my schedule and don't like to run into the next appointment if I can help it. If I am running late I will always try to contact you. So please make sure your phone number is up to date.

if I book online  WILL YOU REMIND ME OF MY APPOINTMENT?

Yes, my booking system automatically sends you an email when the appointment is booked and two days before the appointment. Please make sure these match the time recorded in your calendar. Please provide a valid cell phone number and email address when booking your appointment.

CAN I BRING MY CHILD TO MY APPOINTMENT? 

I love children, I really do, but if they are not the one getting their hairs done then they will need supervision. If your child is under ten, I require another adult, besides you, to be present during your appointment to care for them. I can not ensure their safety in the salon during your appointment. There are many things that are dangerous to children in the salon that may be within reach. We have lots of sharp, hot, expensive and dangerous equipment in the salon, not to mention all of the cords (probably the most dangerous of all!). Thank you so much for your understanding. 

WHAT IS INCLUDED in my service?

All haircuts include a shampoo and blow-dry, as well as one complimentary bang trim or neck trim between appointments.  Curling or flat-iron styling is also included if time allows. If you need extra styling please choose the Long hair Club option as it allots more time to your haircut and note the extra cost. Please read the description of the service you are booking to make sure you are booking the right amount of time.All Color services include a shampoo and blow-dry, if you desire a haircut as well please make sure you book that too!Call me if you are unsure or send me an email info@revolvehairstudio.com

WHAT SHOULD I WEAR TO MY APPOINTMENT?

Please dress comfortably I do not have smocks or robes to change into at this time but, I will cover you in a hair cutting or coloring cape and make every effort to keep color and product off of your clothing, but accidents can happen. While accidents are rare I do recommend not wearing your favorite items just in case. 

WHERE CAN I PARK WHEN I COME TO Revolve Hair Studio?

I recommend parking in the neighborhood on the street. There is 1 and 2 hour parking on Fremont but it is a pretty busy area. Once you park walk over to Fremont Commons and up the stairs, I am in 204! 

SHOULD I HAVE MY PINTEREST HAIRSTYLE  BOARD QUEueD UP?

Yes! Yes yes! If you are feeling anxious about a change please book a consultation and bring your photos. I love to look at hair photos, in fact I do it all the time! We can go over your hair and discuss what is realistic with your current hair and create a plan for future appointments if the results you are looking for are not attainable in one session. I love to hear what has worked really well in the past as well as what you do not like. Let's make a plan!

WHAT IS YOUR RETURN POLICY?

Unused items in their original packaging may be exchanged only, within fourteen days of purchase. Please let me know right away if a product is not working for you. 

DO YOU SELL GIFT CERTIFICATES?

Yes I do!  Gift certificates can be purchased in any amount for services. Please let me know if I can accommodate you by sending, or emailing a gift certificate for someone special.

What happens if I need adjustments to my haircut?

Sometimes it happens that you need and adjustment to your haircut, in this case please contact me as soon as you see something is up. I will happily make changes free of charge for 10 days after your service. But after that there will be another charge. The exception is a for a color correction in which we will go over this during the consultation. Sometimes these things take multiple services and cannot be guaranteed a certain result.